Had to wait a week but serviceman was knowledgeable and kept informed. Problem has been fixed.

Technician was very prompt and helpful. Would recommend to others.

Michaela, easy and accomodating, booked repair for older oven that other companies wouldn't bother servicing. Technician polite,helpful, got us all fixed up.

Really excellent service. starting with ease of making a booking through to the actual work performed by your technician. A pleasure to do business with.

Great Service. We had an issue with washing machine which Dave fixed within the hour. Very impressed!!

Good service, problem fixed.

Great service, promptly dealt with and issues after job was done were addressed quickly.

Great service, friendly staff )

Amazing service

Had some issues with our refurbished stove, sorted after a couple of repeat technician visits. Staff all friendly and helpful.

Prompt and efficient service. Very pleased. Definitely recommended.

Happy with technician. Punctual, tidy, and pleasant. Only negative was the long wait from when the part arrived to when the repair was carried out. Covid?

Put everything right that I had reported. Thank you

Great service. Joe was professional, offered advice and was very helpful.

Very happy, Joe was prompt, efficient, friendly and fixed the issue.

Very good. Going well.

Great friendly service and staff were helpful with getting the job done quickly. We would definitely use the services of this business again.

Great professional service and great customer service

Very friendly customer service

Great service. Just the part I needed. Thanks

Always excellent service

Amazing service as always, would have been good to get the heads up price had increased a lot for extra minutes. Could of thought of other things to fix

Great service, efficient safe and quick

Very Efficient and great setvice

Good service. Thanks

Awesome service, communication and knowledgeable service people!

Great service as we have had before with D and L.

Got a pre-visit text which gave an estimated time of arrival - Ash was on time and did an excellent job - no time wasted and good to have in the house.

Unfortunate the initial part was faulty & replacement took ages.But stoaked with technician Joe - he knew his stuff, was efficient and oven now works awesomely.

Excellent service. Thank You.

Friendly and efficient service. Thank you!

Great communication from office, good problem solving skills and fast repairs from service man and reasonably priced. Very happy customer.

Good, friendly, and helpful staff. Many thanks for a repair job done well.

Excellent and prompt service. Good to deal with. Regards, Graham Bocock

Recommended by multiple people when the husband put a nail in the tumble dryer which got stuck... Fixed and back home in 24hours which was very much appreciated

Hi. Good work by tech. Prompt arrival and diagnosis. Btw. It’s only Pete, no Amanda

No explanation as to why the scotia was cut away left an ugly mess and can see. Nit that impressed to be honest

Already offered appreciation directly to the receptionist.thnks again

Very efficient service man. Showed good knowledge of the product

Great job by both technicians. Very accommodating.

Excellent service accomodating our needs

Nice to speak with great staff and get fast efficient service

Super efficient service!

Prompt efficient service appreciated. Washing machine back in business.

Quick service and very reasonable cost

Happy to use D&L again. The replacement of the oven element has made a huge improvement to it's function.

The service was good… same day.I received the invoice but it did not say what work was done to fix the washing machine.that would have been helpful. Thanks

Would have given 5 stars but the wrong part was ordered Very good service and notifications

Great and efficient service.

Great service and communication

Dishwasher fixed so overall good. Technician came with output hose when fault required the input hose to be changed. I got charged for a restocking fee. 🙁

The admin team's communication was great. I called them to see if they were ablke to get a part. Prompt action )

Extremely happy with the service , was quick and the staff were helpful

Great customer service friendly advice happy to recommend to anyone.

Fantastic service. Kept me informed of everything that was going on during the fixing process and reasonable price too

excellent service, thank you

The technician was prompt honest with expectations and helpful

Very happy with the communication & effort put in to our bits under the current situation with overseas deliveries. Thank you.

Great service, quick turn around and friendly staff

Great service. Thank you

Great customer service from start to finish. Easy drop off and pick up. So far so good with the repairs.

Very friendly and knowledgeable, prompt and helpful

Excellent - guy was on to it and got the job done - thanks

Excellent service, great attention to detail to ensure our dishwasher was sitting back in the correct position - much appreciated.

Great service

In addition to the work it was nice to have a service person that explained the issue in a clear way and also pointed out other factors/matters.

Waiting for my 3rd visit to fix original problem with washing machine, up to now paid out good money to have nothing fixed.

Your service person was very courteous and very efficient. Told us the situation and gave advice on what to do next.

It’s good as new! Thank you so much.

Top service from a top team. Thanks D and L for the help with getting my washer replaced.

Contractor arrived when they said they would between 8-12. Txt to confirm arrival and a follow up phone call to advise no fault but educated tenants. Ex comms!

Quick and informative. However - washer still doesn’t spin right and I’ve given up on the dryer. Samsung problems ..

Quick, efficient and Joe knew what he was doing.

Thanks for your professional service

Excellent Customer Service! Thank you to the team at D & L Appliances.

Great service and communication

Very pleased with service.

Really helpful and friendly Thank you

Good job done under challenging covid circumstances. Just confused with billing system and emails and txt messages. I wonder if that can be simplified somewhat.

Wonderful service, friendly technician but no further work needed by D &L on dryer as it was covered by our Extended Warranty & we chose a new dryer instead

Excellent service prompt, efficient, friendly and the loan washing machine was a lifesaver - thank you!

Washing machine has been repaired twice Needs a third repair for same problem Been waiting 4 weeks! Been waiting 4 weeks for trpair

Very helpful

Fast friendly service. Well done.

Good and accommodating to make appointments with

Excellent service. Prompt and efficient. Knowledgeable staff.

He was brilliant, didn't waste time just got the job done, even took the time to make sure we were happy with it all, Dishwasher working great again.

Very satisfied with the service

Great service From first contact right through to looking at appliance - fantastic.

Fantastic service, fast and friendly. Will certainly recommend

fast and efficient service as per usual

Initial call for help handled well. Local repair man came promptly. All my fault as nothing was found wrong with stove. Big apologies from me.

Initial call handled well. Local company handling repairs came promptly. NJow I have to confess

Excellent thanks

Hi Dave. Thanks for your quick efficient repair. I managed to get the silicone and glue the metal piece back on All looks like new? Fab

Prompt and effective.

Excellent service. Reception staff very obliging and looked further to find an in stock item. Thank you.

Excellent service

Great communication, timely professional service. Thank you

I was most impressed!! I don’t come home to, or wake up to, a beeping fridge any more!! 🤩

Technician was prompt and found and solved the issue quickly.

Very friendly, fast and knowledgeable. The text and tracking app is great for knowing when you will arrive. Will use D&L again in future for sure! Thank you

Extremely helpful

Fantastic service, very friendly and accommodating staff.

Fantastic series, very friendly and accommodating staff.

Fast response and the technician was knowledgeable and professional 👍

Prompt service. I did find it a little odd that my partner was asked to pay before the serviceman left. But overall very pleased. Thank you

Friendly service, just a pity it took so long to get an appointment. I had to buy another fridge to cope in the mean time.

the front desk team are FABULOUS! I needed some parts and not only did they find one on the shelf, they immediately ordered the other piece for me no worries!

fast friendly efficient thank you

Excellent helpful service. Thank you.

As our situation took time to sort & involved other companies we very much appreciated all your help & communication in helping us sort it. Huge thanks to all.

Very happy with the service

Great service and it felt good to be able to support a local service here in Bell Block, Thank you!

My dryer is good as new now. Thank you

My dryer is good as new now. Thank you

I could not fault the service from the two front of house staff from the phone to in person. Absolutely fantastic and an asset to the company.

Again great service, maybe Parmco should learn from these guys about customer service

Serviceman was great, explained everything well. Would thoroughly recommend and use again, thankyou

Great service. Very helpful when ordering and quick supply of part. Thankyou.

Wonderful service and such a polite service person and also the staff on the phone are too

Appreciated the information from Joe and Ash when they visited. All team members were good to deal with.

I was very happy with the immediate response you gave us as much as it was not a big job, you fixed it the same day and that was great, so thank you

Looked the quality of service, friendly team

Great service thanks

Was quoted $66 (I think) for my assessment. Final cost was $88. When booking customers should be advised that may be charged more depending on length of visit.

Awesome, the guy was lovely and helpful

You did great! The technician was friendly, polite and really knowledgeable. My washing machine is working well and my laundry life has improved again!

To expensive, and I still waiting for a quote

Great and efficient service!!

Joe was absolutely excellent, arrived on time, explained what needed done and did

Very Good, problem we have now we cannot here it😂

Always great and helpful service and advice!

It took repeated attempts to get fault on dish drawer diagnosed but eventually was successful.

Great service, very happy.

Technician used the time I had paid for to look at additional items

great service, the technician was helpful and very knowledgeable. Would definitely use again.

Very good service and courteous service people. Highly recommended

First class service, thanks guys.

Fantastic easy to deal with and gets the job done

Great service. Just a shame that the landlord insisted in all the back and forth and didn't just let you guys replace the oven straight off the bat.

All good ty.

Knowledgable and helpful technician.

Great service and good advise

amazing service from my phone call to the repair )

Great so far! Didn’t seem to be any issue to come back as still had faulty dishwasher.

Very friendly staff. Not looking forward to any more appliances breaking down. However if they do I will definitely be using your services to repair. Thanks

Service was good and we would use them again.

All good always on time

Outstanding professional service and reasonable charges. Thank you!

Dishwasher is back in our kitchen and performing well since it's return. No more E15 errors at present!

Superb. Joe was professional, skilled and personable. Job was done efficiently. Well done D and L.

Great customer service.

Great communications and check up

Very pleased with the service, thank you. No further problem with oven control panel so far, so very pleased.

Impeccable service both with delivery and information about product

We were very impressed with your service. Joe was very helpful in explaining what was wrong with our deep freeze. Many thanks for the service Cheers Norene

Admin, Office and Ash were excellent. Ash explained everything about the fault in my appliance in layman's terms. Friendly,professional & reasonable fees.

Happy with service, the representative explained the problem and how he inspected it to determine the resolution.

Perfect, We had quick , professional service. Thankyou.

Awesome service

Super happy with Joes support and advice and general knownledge and customer service. Really happy and am now a loyal customer

Excellent communication and work was completed on time.

Great service and communication

I was really impressed with how the serviceman explained everything to me so l could understand what the problem was

Great advice re our broken dishwasher & what models best to buy!

Fixed the problem and gave me advice.

Great service Thankyou

Service was great and expedited. Stove works perfect and problem solved

Always good service.thank you.

Fantastic service

Very helpful and friendly technician.

Why 4 star rating. . There is always room for improvements. Very happy and will use you again in the future.

Your service fee was really well-priced, but wished I didn't have to wait 1 week.

Very pleased with communication and service

great, friendly service. Thank you!

Great friendly tech, prompt service

Second time i have used this company and both times have found them very helpful and obliging. Top staff!!

I only gave you a 3 star as the very friendly office lady said that once inspected & costed someone would ring me. That didn't happen, I dont check emails often

Very efficient response and solution. The technician was a one. Thank you so much.

excellent and prompt service thank you, great communications.

Very quick. Washing machine successfully. Please proceed. Dishwasher not successful. We have bought a replacement dishwasher. Thank you Warwick

Very quick and pleasant

Friendly quick service, just had a bit of a wait for the part.

Brilliant Service, Customer relations was fantastic, resolved the issue with the fridge not chilling, have ordered replacement parts, online platform is great!

Nice phone manner on initial inquiry, liked the curtesy text and good work carried out by technician.

Friendly & Super helpful service.

Yes would use you guys again

I was good to have a tech out to us so quick and he had the knowledge of what he was doing and done the diagnosis quickly keep us informed thanks

Very happy with your service. Thanks and regards

Very happy, found the fault with the washing machine, repaired the fault.

Serviceman was friendly, knowledgeable and efficient. A real credit to the company, thank you

Very pleased with the prompt service. Very understanding when I rang and explained our freezer wasn't working. Technician very polite, knowledgable, efficient

Awesome communication and quick service, many thanks

very helpful service person

Ash got a difficult job done. The old dishwasher washer was a problem to remove due to tiles being laid after washer installed. Thanks Ash 👍

Great friendly and efficient service.

Fantastic service as always

Joe was fast and efficient. Good customer relationship shown on the day, good manners, good job!

Excellent service from booking with Sandra, then with Joe who diagnosed the issue through to Joel who sorted it. Payment easy too. I would highly recommend. Tks

Great service ,excellent communication throughout

Super happy with the service. Technician was funny smart and reliable. Turned up right on time, talked to me with decency and respect. Kind to our dogs too.

Technician was polite and knowledgeable and maintained a tidy, safe worksite during his visit

So polite and helpful. Even apologetic when explaining that my warranty was irrelevant as the problem had mysteriously disappeared. Thank you!

Great service and communication. I loved the texts informing me of when technician would arrive

Happy with service, friendly staff

Very good service, thank you.

Prompt efficient service from receptionist and technician.

Great service , all sorted, thanks Ash

Great service

Very pleased with your service. Polite, prompt and everything well explained. Thanks alot. Naomi Currie

Very happy with the service provided for our dish-drawer

Friendly office girls, very informative, know their stuff.

Fantastic team, prompt services and friendly bunch. Highly recommended

Was absolutely amazing service got my washing machine part over night

. I am working on solving the problem until the hob reaches an older age and ready for replacement. I think Smeg are running for cover on poor design.

Great service, great prices

Messaged to let me know you were on your way, fixed the unit quickly and cleaned up after, only problem was how long before you could fit us in.

Great service and communication.

Always fantastic service!!

The communication excellent. I feel that $59.00 charge for a 6 minute quote was very excessive esp. when the office is just around the corner from my house.

Appreciated you finding a servicing time much earlier than the original booking. Thanks

Very good. Very helpful and fixed the issue.

The technician was great being speedy and knowledgeable. Thank you .well done ✅. I would like to say that I think the call out free is a bit of a put off tho

Great service and communication.

You guys are awesome fast and reliable service. Technician was super friendly. Cost are affordable 😊

Prompt & efficient service. Thank you.

Great service, love have my new laundry all up and running, thanks!

Very friendly and helpful prompt service.

So far I am happy with the service. We still have to have the part replaced when it arrives.

You did great, nice and quick repair.

Great service, prompt and efficient. Joe was very helpful!

Amazing service!!

Great service and prompt response!

Excellent and fast service

Quick and efficient with no fuss

Fine thanks (but the Spaghetti was past it’s used by …….you seem to be missing a business opportunity…..in that if you had a selection of M/waves avail

Absolutely amazing service. Very prompt response and wonderfully efficient engineer.

Service guys on time to take away and dropoff washing machine. Office ladies very helpful so we can have delivery of machine Thankyou. Overall service excellent

The service was very quick and efficient. Easy payment system as well

Was great service, even through level 4 with the restrictions

Yes good service still need you to get back to us to decide what we are going to do with replacing our Machine but we can’t check out any models at present

Reliable service as always. Loved the note on the bench with what was done.

What amazing service!!!

Absolutely 5 star - went beyond expectation .. thx very much!

Thanks for repairing my washing machine its working and no longer leaking

Wonderful thankyou

Excellent service man, took the time to explain what was going on, very friendly. Thank you.

Excellent service and knowledge

Hi there thanks for your help great office service and communication quick delivery parts work great cheers

Awsome service

Brilliant. The part requested was in stock and the service was exactly as hoped for.

Great prompt service, thanks

Very impressed with the prompt service. Thank you.

awesome service, we will be in touch in a year to get the drier serviced again. Will definetely recommend you to our friends and colleagues

Fantastic service nice and quick and accommodating

Technician new exactly what was wrong. Fixed it with a cable tie. Cheaper than new part. Always the price though!!!

We had hiccup with our Meile Washing Machine and the service sort the problem out. He also showed my Wife how to increase the temperature from 60 to 90 degrees

Good communication and job well done

First timer. Quick, friendly service.

great thank you

Great service

All good thanks

Very quick, professional service

Very well. However as there was nothing to 'fix' I can't judge workmanship. It was my mistake.

Great communication throughout repair process and awaiting parts. Pleasant in person and on phone. Prompt and efficient. Would not hesitate to use again. Thanks

On time and good service. Plenty of companies could learn from your example

Thank you. Fabulous team.

Excellent, cheap and quick and Leanne even made sure I could pick up the package out of hours. Excellent service

Awesome service!

Very helpful and hired a loaner dryer for a good price.

Great knowledge and good communication

Very impressed with the prompt and efficient service all round

Service very good and your staff friendly and helpful. I found your invoicing hard to follow in what turned out to be a complicated repair/investigation.

Fantastic, quick easy job

Prompt, professional service at a really reasonable price. Thank you!

Communication and service very good. Servicemen piolet and friendly. Thank you.

Awsome thank you

Five star.

Very friendly and professional service in good timely manner.

Great service and very reliable. Will use again if needed

Great easy service. And quick

I think that I have already replied to this request. Your receptionist was very professional polite and friendly. Your advice and service was professional.

Excellent communications, fast and friendly service and a neat and efficient job done. Thanks so much Ash and Maarama!

Great service both visits that we had from two different guys. Also found sandra in the office really great to communicate with

Hi Dave thank you very much for your honesty and service. Sandra is a very helpful and enjoyable as your front person. I will recommend your service to others.

On time - friendly service - explained what repairs had been done to machine. Pleasant and thoughtful tradesman.

Excellent service

Very good service. Friendly and timely. Thanks very much )

Fast and efficient

Good availability of service staff. Office people easy to work with.

Friendly team, got our part quickly ?

Technician was efficient and friendly

Quick efficient service. Reception ladies very helpful and nice. Thanks. Scott

Excellent, thankyou.

Great efficient service

Awesome friendly service great communication, good charges

Awsome thank you

Great service

Friendly, courteous and informative. Arrived when they said they would, efficient workers. Great getting a quote before hand. Always recommend D&L to others

Lack of parts on hand has meant I have gone without a cooktop element and an oven for a lot longer than expected. Apart from that reception and workers are nice

I was very impressed with your serviceman he explained the problem well. I also liked the friendlyness of your receptionest

On time, friendly & respectful service.

Quick and efficient service. Good communication.

Excellent service, thanks.

Great service from both office and engineer

Friendly and helpful and very inexpensive. Well done

excellent service.

Happy with outcome. Serviceman was friendly and chatty. Being the only Bosch service in N.P. is a problem for those of us living here though.

Thank you very much for the prompt response and great service!

easy streamlined professional service and great communication thanks

Great service and great people!

D&L is awesome he couldn't see my washing machine leaking but he thought it could have been something else and it was I totally would use them again

Thank you for your quick response

We have used D&L appliances for a number of years and they have always provided a great service. Communication and workmanship fantastic.

Top service everytime

Thanks very happy with end result.

1a/120 St. Aubyn Street Richmond Estate, NEW PLYMOUTH 18/04/2021. Dear D & L Appliances, I think that your man Joe was very good. He was courteous and

You did way better than me!! I failed to pay my bill. I forgot!! So sorry. Thanks for your work.

Great service and good to get someone on the phone Shame uou are so good.....have to wait to get you!

Marama was so lovely and helpful every time I called! She is a star.

Joe and Marama were great to deal with, thanks guys

Great service, accommodated us at short notice to our oven working- thank you!

Awesome - both Joe and the girls in the office were great - excellent communication, prompt and professional service.

Excellent service

Ash did a great job Thanks

Great service. Thanks guys ?

Spot on. Arrive within time stated. Know exactly what they are doing and fair price. Can’t get any better than that ?

5 star of course, thanks very much Cheers Di

Always wonderful service, from booking in the job to job being completed everyone is so friendly.. I would recommend your company to everyone , the best service

Very satisfied with the service re our upright Freezer. The technicians were very helpful. Jenny

excellent friendly service

Excellent service

Great, Technician was friendly, polite and helpful. Phone staff the same. Good to work with

Keep me updated and was reasonably priced

Joe was great! Friendly and efficient, will happily come back if anything else breaks!

Really great service, thank you

Great communication and very prompt. Highly recommend.

Great service! Everything was clearly explained so that we could understand what had happened and how we could prevent this from happening again in the future

Excellent service very satisfied thanks

Always the best

Still work in progress. Waiting to hear back from the office staff.

Fantastic friendly service

Great service. Very happy

The part required took a long time to arrive, but once it arrived, the service was excellent!

good service thanks

Very efficient service, both in the office and excellent technician Joe.

Brilliant service.

My oven door is now clean! Thank you.

Just great. Appointment made no problems and kept in touch when technician was due. Very knowledgeble and explained everything. 10 out of 10

Excellent Customer Service from Miramar (Excuse Spelling) Quick service & outcome. Thank you Matthew & Sandra

The way your estimates are written is very confusing ,might be worth a rethink .

Brilliant friendly service would use again without hesitation.

great service, very helpful

Thorough & professional team. Excellent service and great customer support from Maarama.

Hi. You guys are super well organised and upfront with costings etc. We recommend you to anyone needing appliances repaired. Thankyou.

Great to deal with - prompt service, friendly staff, good communication.

Very happy was a quick and honest turn around

just keep doing it the way you are buddy

Great. Fixed fault & account reasonable

The serviceman was friendly and competent plus very thorough. He phoned ahead to tell us he was on his way. He was helpful in that he told us what to do to stop

Great job thank you.

Nice and easy fix which was great as last thing anyone wishes for is to order parts and have to wait especially during these covid times. Great guy and communic

Thanks

Awesome service and quick delivery

Excellent service! Pleasant to deal with, timely and professional.

D&L Appliance Services recently installed a double dish drawer for us. The service was top notch from start to finish. From talking with Sandra in the office

Awesome service , lovely to deal with.

Very happy - information was good serviceman did a good job.

Really helpful and friendly staff!

Excellent

Awesome. Such a great booking and notification system. Technician was honest, informative professional and friendly. Well done.

Very good. In a world where most people throw away appliances for minor fixes, it is good to know I can find somewhere to supply me with items, I can fix mysel

Very happy with service provided both for my dishwasher and oven which both had an issues over the last few months . Would definitely recommend as they are ver

Good communication and prompt service.

Great service as always, wouldn’t go anywhere else -)

So prompt, professional and brilliant service

Fantastic service, thankyou, D , J .Huijbers

Great service as always & awesome communication -)

Thanks for the great work

Great Service. Have a lovely Christmas

Great service thank you very much

D&L impressed with their prompt attention to my call and their serviceman's ability to diagnose the problem with my F&P dish-washer and fix it on the spot. They

Thanks so much for your professional service - I’m very relieved to have my oven going for Christmas! Merry Christmas to you all

D&L appliance services are your local whiteware repair firm located in Bell Block. Excellent customer service, great technical advice, speedy repairs at the mos

Quick service and great communication from technician and administration lady. Very well coordinated. Really like the mobile updates that technician on their w

Excellent timely service!

great service, wonderful communication. Would definitely recommend to others

So impressed by the speed and excellent service

Fantastic, a great help, no hassle and super quick turnaround.

Thank you for your service which was prompt and efficient, we will keep your card handy!

Quick prompt service & good communication Thanks

I would recommend you firm highly.

Excellent speedy service. Thanks

Awesome service.

Brillant service, would highly recommend, will definitely use again

Still waiting for the fridge to settle down after the adjustment. Thanks Alistair.

great service, fitted in on the day which shows great communication between technician and office. Technician had everything on board so service was quick as w

The technician Joe was superb. He worked efficiently, was knowledgeable friendly and polite. A real asset to your company. What was frustrating was that your

Excellent service, many thanks

The service was excellent that is why we keep on coming back to you people. Many thanks once again Trish and Cliff Watson

Awesome service. Thanks

Anytime we have had a member of your team here they have been really helpful, friendly but professional - this time was the same high standard.

As always excellent service polite efficient and good communication

We appreciate the clear opinion given and the follow up help to try to have the manufacturer resolve the issue

Great service speedy response. The person answering the phone is very knowledgeable and helpful also the technician

Thank you so much for fixing my dishwasher so promptly! Loved that I could pay on the day by Eftpos. Very prompt and professional service and I certainly will u

Great service!